mode slot Privacy Policy
This page describes what we collect when you use mode slot and how we keep that data protected. We at mode slot understand that your personal information—your name, email, payment details, and gaming history—is sensitive. We collect only what we need to operate our platform, verify your identity, process your deposits and withdrawals, and comply with legal requirements.
Our privacy practices apply to all mode slot users across supported jurisdictions, including those in Jakarta, Surabaya, Bandung, Medan, and Semarang. We do not sell your data to third parties for marketing. We share information only with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), compliance partners, and legal authorities when required by law.
This policy covers what personal data we collect, how we use it, how long we keep it, your rights to access or delete it, and how to contact us about privacy concerns. By using mode slot, you accept these privacy practices. If you have questions, contact our support team at any time.
What data we collect on mode slot
We collect different types of data depending on what you do on mode slot. During registration, we collect your email address, full legal name, date of birth, and phone number. We ask you to create a password—we store this as an encrypted hash, never as plain text.
During KYC verification, we collect a copy of your government-issued ID (national ID card, passport, or driving licence). We extract your ID number, issue date, and expiry date. We use this data only to verify your identity and match it against your registration details.
When you deposit, we receive transaction data from your payment provider (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank). We store the transaction ID, amount, timestamp, and destination payment method. We do not store your full bank account number or full card number—only tokenized references that allow us to match deposits to withdrawals.
When you play on mode slot, we log your gaming activity: which games you access, how much you wager, outcomes, timestamps, and your device type (mobile or desktop). We use this data to detect fraud, calculate your account balance, and comply with gaming regulations.
When you contact our support team, we collect your messages and may review associated account data to help resolve your issue. We also collect technical data: your device type, browser, IP address, and pages you visit. We use this to detect fraud, improve our platform, and debug technical problems.
How we use your data on mode slot
We use your data for specific purposes. We use your name, email, and phone number to create and manage your account, send you important notices (account verification, deposit confirmations, withdrawal status), and let you reset your password if you forget it.
We use your KYC data (ID number, date of birth, ID copy) to verify your identity and comply with anti-money-laundering laws. We match this data against government databases where legally permitted to confirm you are who you claim to be.
We use your payment data to process deposits and withdrawals, prevent fraud, and comply with financial regulations. We use your gaming history to calculate your account balance, detect cheating or collusion, and comply with gaming licensing requirements.
We use your technical data (device type, browser, IP address) to detect unauthorised access, prevent account takeover, and identify patterns consistent with fraud or money laundering. If we detect suspicious activity, we may temporarily restrict your account and ask for additional verification.
We use your support messages to resolve your issues and improve our customer service. We may review your gaming history in the context of a dispute to determine fair resolution.
We do not use your data for marketing, advertising, or targeting purposes. We do not sell your data to third parties. We do not use your data for any purpose beyond those listed above without your explicit consent.
How long we keep your data on mode slot
We keep different types of data for different periods. We keep your account data (name, email, phone, password hash) for as long as your account is active plus three years after closure to comply with financial regulations.
We keep your KYC data (ID copy, ID number, verification status) for ten years after your final account activity to comply with anti-money-laundering regulations. This applies even if you close your account.
We keep your transaction data (deposits, withdrawals, amounts, timestamps) for ten years to comply with tax and financial regulations. We keep your gaming history (wagers, outcomes, timestamps) for three years or as required by gaming regulators in your jurisdiction.
We keep your support messages and dispute logs for three years or until resolution, whichever is longer. We keep technical logs (IP addresses, device data, access attempts) for 90 days unless we detect suspicious activity, in which case we may keep logs longer for investigation.
You have the right to request deletion of your data, subject to legal retention requirements. Contact our support team if you want to request data deletion. We will comply to the extent permitted by law.
Third parties and data processors on mode slot
We share your data with specific third parties to operate mode slot. We share payment information with payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment). These processors handle your payment transactions securely under their own privacy policies.
We share KYC data with compliance partners who verify your identity and check your name against government watchlists and sanctions databases. These partners operate under strict data-protection contracts.
We share data with our cloud hosting provider to store your account data, gaming history, and transaction records. Our hosting provider operates under strict data-protection agreements and cannot access your data except to provide technical infrastructure.
We may share data with law enforcement or regulatory authorities if we are legally required to do so—such as in response to a court order, subpoena, or regulatory investigation. We do not voluntarily share data with authorities without legal requirement.
We do not share your data with advertisers, data brokers, or other third parties for marketing or commercial purposes.
Your data may cross borders
Our servers and processors may sit outside Indonesia. Your data is protected by the same encryption and security standards regardless of physical location. We comply with data-transfer regulations in your jurisdiction.
Security measures we use on mode slot
We protect your data using industry-standard encryption and security practices. All communication between your device and our servers uses TLS 1.3 encryption. Your password is hashed using bcrypt with a unique salt per account. Your sensitive data (ID numbers, payment tokens) is encrypted using AES-256 at rest.
We implement access controls so only authorised team members can view your data. Support staff can view your account details and gaming history only to resolve your issues. Our compliance team can view your KYC data only during verification or investigation. Our engineering team can access data only to maintain platform infrastructure.
We monitor our systems continuously for unauthorised access attempts, malware, and suspicious activity. We maintain backups of your data so we can restore it if we experience data loss. We conduct regular security audits and penetration tests to identify and fix vulnerabilities.
Your rights regarding your data on mode slot
You have the right to request a copy of all data we hold about you. Contact our support team and we will compile your data and provide it to you within a reasonable timeframe, typically within 15 business days.
You have the right to request correction of inaccurate data. If your name, email, or other details are wrong, you can update them in your Account Settings. For data you cannot update yourself (such as KYC records), contact our support team and we will review and correct it if warranted.
You have the right to request deletion of your data, subject to legal retention requirements. We must retain certain data (KYC records, transaction history) for regulatory periods. We will delete data we are not legally required to keep. Contact our support team to request data deletion.
You have the right to opt out of optional data collection. We do not collect optional data beyond what is necessary for account management, payment processing, and regulatory compliance. All data we collect is mandatory for mode slot to operate.
Cookies and tracking on mode slot
We use cookies to remember your login status, your language preference, and your device type. Cookies allow you to stay logged in as you navigate mode slot and prevent you from re-entering your password on each page. These are functional cookies necessary for mode slot to operate.
We use analytics cookies to understand how users navigate our platform—which pages are most popular, where users encounter problems, how long sessions last. We use this data to improve our platform design and performance. We do not use analytics data to target advertising or create user profiles for marketing.
We do not use third-party advertising cookies or retargeting pixels. We do not share analytics data with advertisers or data brokers.
You can disable cookies in your browser settings. Disabling functional cookies may prevent mode slot from working correctly (you may need to log in repeatedly or lose your preferences). Disabling analytics cookies will not affect mode slot functionality.
Data breach notification on mode slot
If we detect a data breach—such as unauthorised access to your account, a security incident affecting our systems, or theft of encrypted data—we notify you immediately. We send a notification email to your registered address describing what happened, what data may have been affected, and what steps we are taking to secure your account.
We also report data breaches to relevant regulatory and law-enforcement authorities as required by law. We work with cybersecurity experts to investigate breaches, identify root causes, and prevent future incidents.
Contact and updates on mode slot
If you have privacy questions or concerns, contact our support team via in-app chat or email. Describe your concern and we will respond within standard business hours. If you believe we have violated your privacy rights, you also have the right to lodge a complaint with your local data-protection authority.
We may update this privacy policy from time to time. We notify you of material changes by email or by displaying a notice in your account. Continued use of mode slot after changes become effective means you accept the updated policy. This policy was last updated in 2024.